1. Why an order form and how to submit one?

There are several order forms available at our website for different novelty documents and products including fake bank statements, utility bills, payslips, taxation, credit reports, tenancy agreements, fake flight tickets, and other general novelties not listed. Each order form is linked to a single order and product which is associated with a unique email address provided by you for communication purposes.

Order forms keep our processing organised and ensure each order is delivered to the right customer. An order number is generated when a new order is submitted and you’ll receive an email confirmation copy. If you entered incorrect data, email novelties@live.com quoting your order number to request an update.

Order forms also cover our terms and conditions. If you don’t receive our reply within 6 hours, check your spam/trash folder.

To remember:
1) An order form is mandatory.
2) Check your confirmation email and contact us promptly if anything is wrong.
3) If no communication is received, your email may be invalid or our messages went to spam.

See also our screenshot tutorial.

2. How to make payments?

Payment instructions are sent after an order form is submitted. We accept two payment methods depending on your location:

• UK customers (or customers with a UK account/representative) can pay via UK bank transfer or Bitcoin.
• All other customers without UK banking can pay via Bitcoin (e.g., through Cash App).

Bitcoin is fast and does not require sharing personal details. We do not accept PayPal/Western Union or process cards. Once the quote is agreed, we’ll send UK bank details or a Bitcoin address. If paying by bank, include your order number as the payment reference.

If you’re new to Bitcoin, we can email simple setup instructions. For a general overview, see this video.

To remember:
1) UK-based customers: bank transfer or Bitcoin; outside the UK without UK banking: Bitcoin.
2) Always include your order number in the payment reference.
3) Orders enter processing after full payment is received.

3. How to know about our products and prices?

See our product list. If a product isn’t listed, submit a general order form and attach a sample if possible.

Standard prices are listed in GBP on the price list. Prices vary by pages and turnaround (standard vs rush). Standard orders typically complete in 3–4 days after payment; rush orders usually in ~24–36 hours.

Quotes for non-UK customers may be provided in local currency (e.g., EUR, AUD, USD). US/Canada customers can email novelties@live.com for an order form.

4. How to Contact Us?

Preferred contact: novelties@live.com.

We don’t provide phone support. You can also reach us via social networks in the footer; response times may vary.

5. More about us?

Read our FAQ and follow our socials. See the media page for more on how we operate.